Lapcom Works

Choose an Opportunity

Lapcom Works welcomes you to explore exciting possibilities by joining our vibrant team of passionate professionals. By choosing a career with Lapcom, you have an opportunity to embark on an inspiring journey in a fast-paced, creative environment. As we deal in multi-disciplinary services catering to different markets, we are constantly seeking qualified professionals for a wide range of prospects. We would also like to mention that Lapcom Works is an Equal Opportunity Employer.

For further queries, contact Rajani Devi Gottumukkala at hr@lapcomworks.com

Browse through the job listing to apply.

Customer Service Executive

Customer Service Executive

Job brief

We are looking for Female Customer Care Executives that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities

  • Manage large amounts of inbound and outbound calls in a timely manner.
  • Follow communication scripts when handling different topics.
  • Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives.
  • Seize opportunities to upsell products when they arise.
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Requirements

  • Proven working experience as a customer service manager, retail manager or assistant manager
  • Excellent communication skills in English, Hindi and Telugu are mandatory
  • Previous experience in a customer support role
  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively

Key Skills:

  • Basic Computer Knowledge
  • The candidate should be responsible for making inbound and outbound calls for the sale of our Laptop Insurance product

Benefits:

  • No.of. Positions: 5
  • Education- Any Diploma/Any Graduate or undergraduate can apply
  • Organization Name: Lapcom Works Pvt Ltd
  • Location: 303, 3rd floor, Taramandal Complex, Lakdikapool, Hyderabad
  • Incentives and Day shift
  • Job Type: Full-time
  • Salary: 12,000.00 to 18,000.00 /year
Manager - Business Development

Manager - Business Development

Job brief

Manager - Business Development responsibilities include discovering and pursuing new sales prospects from B2B customers by negotiating deals and maintaining their satisfaction. If you have excellent communication skills and feel comfortable reaching out to potential customers (B2B) to demonstrate our services and products through email, phone and in personal.

Responsibilities

  • Determine annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results.
  • Establish sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products.
  • Maintain sales volume, product mix and selling price by keeping current with supply and demand, changing trends, economic indicators and competitors.
  • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Contribute to team effort by accomplishing related results as needed.
  • Plan to ensure achievement of divisional and personal target, aligning with company sales policies and strategies.
  • Manage, develop, coach, control and motivate the sales force to develop their skill to ensure that a high professional standard is achieved and monthly sales target and KPI target are met.
  • Ensure targets are delivered through people management, performance review, reward and individual recognition
  • Provide on-the-ground support for sales associates as they generate leads and close new deals.
  • Develop and implement new sales initiatives, strategies and programs to capture key demographics.
  • Provide daily report of field sales success and communicate VOC data to superiors.
  • Sell to existing and potential direct accounts as well as provide sales support to distribution partners to participate in closing and order or to facilitate and add value to the selling process.
  • Continually develop knowledge of the business climate, applications and competition for his/her defined geography and accounts.
  • Develop, maintain and execute a territory plan.
  • Continually assess current business distribution channels, develop and evaluate their performance and manage conflict ensuring alignment with territory plans.
  • Maintain data relative to partners, accounts and activities and will document customer interactions.
  • Prepare reporting as needed.

Qualification & Experience:

  • Any graduate with minimum 3 to 4 years of experience in the insurance sector, especially in the offline sales
  • Candidate must have presentation skill
  • Must be good in Vendor Relationship
  • Must have Emphasizing Excellence
  • Convincing/closing skills
  • Candidate must be energetic

Key Skills:

  • Negotiation
  • Prospecting Skills
  • Meeting Sales Goals & targets
  • Creativity, Sales Planning
  • Motivation for Sales
  • Time Management
  • Product: Laptop Protection Plan
  • Required Experience: 3-4 years
  • Employment Type: Full time
Executive - PR & Corporate Relations

Executive - PR & Corporate Relations

Job Description:

He/She creates and maintain a favorable public image for Lapcom Works by communicating programs, accomplishments and/or points of view. They are tasked with fielding media questions and pitching stories to the media, preparing media kits and organizing press conferences. They help their companies to maintain positive relationships with consumers as well as other businesses and are tasked with developing and improving the local, regional, and national image and reputation for the company.

Responsibilities

  • Identify key contacts at potential client companies to establish and foster relationships
  • Forward up selling and cross-selling and tie up opportunities to the the company to take forward
  • Leverage existing media relationships and cultivate new contacts within business and industry media
  • Develop service procedures, policies and standards
  • Manage media inquiries and interview requests
  • Leverage existing media relationships and cultivate new contacts within business and industry media
  • Manage media inquiries and interview requests
  • Create content for press releases, byline articles and keynote presentations
  • Promote high-quality sales (direct or indirect), supply and client service processes
  • Approach potential customers to establish relationships, aim to preserve company relationships and renew contracts
  • Maintain good relationships with corporate companies so that the business can maximize the value of those relationships
  • Participate in one-on-one meetings with clients to explain services to guide their choices
  • Understand the problems and challenges of potential companies and identify ways the business could better address those needs and can mutual benefit both parties
  • Grow the business by identifying new sales and business development opportunities
  • Gain solid knowledge of competitors, monitor and assess the activities of them to proactively satisfy and retain our business
  • Provide excellent service to maintain a positive reputation for the business
  • Resolve any corporate complaints promptly and professionally
  • Develop marketing communications plan that includes strategy, goals, budget and tactics
  • Develop media relations strategy, seeking high-level placements in print, broadcast and online media
  • Coordinate all public relations activities
  • Advise social media team to engage audiences across traditional and new media
  • Monitor, analyze and communicate PR results on a quarterly basis
  • Evaluate opportunities for partnerships, sponsorship and advertising on an on-going basis.
  • Build relationships with thought leaders to grow industry awareness
  • Maintain a keen understanding of industry trends affecting clients and make appropriate recommendations regarding communication strategy surrounding them
  • Excellent work coordination between sales and marketing team
  • Other Ad-hoc duties given by the superior

Skills Needed:

  • Must be a confident communicator and presenter
  • Willing to travel within Hyderabad and meet corporate clients.
  • Must possess excellent verbal and written communication skills
  • Must possess excellent organizational and planning skills
  • Have a full understanding of media needs and media relationships
  • Be proactive, reliable, responsible and accurate with an attention to detail
  • Possess the ability to keep information confidential
  • Tactical understanding of all primary social media platforms
  • Ability to work in high-stress environments, often for long hours
  • A wide degree of creativity and latitude
  • Self-motivated with a positive and professional approach to management

Pay Scale:

  • INR 15,000 - 20,000 (excluding incentives)
Business Development Manager

Job Description

We have pleasure in introducing ourselves as Lapcom Works Private Limited and our Product is Kawatch (India’s First Laptop Protection Plan) a Company that has 9 operating units in Hyderabad, Telangana, INDIA.

We are looking for Young Dynamic Sales Team for our new unique Product “Kawatch “ to take it to the market and be a part of our Success.

Responsibilities and Duties:

  • Daily Dealers & Distributors sales visit only in Hyderabad.
  • Demonstrating and Products Presentation for Dealers and Distributors.
  • Target Driven. (Aiming to Achieve Monthly, Quarterly & Annual Targets).
  • Knowledge of the local Used Laptop market will be an added advantage.
  • Maintain high activity level with prospects and timely follow-up

Skills & Requirements:

  • Candidates with 10th Pass (SSC) with Experience-1 to 3 Years.
  • Fresher Diploma /, BBA, BBM, CS, Diploma, BCA, Other Graduate.
  • A two-wheeler with Valid Driving Licence and Smart Phone is compulsory.
  • Ability to communicate in a positive manner to the Local Dealers and Distributors.
  • Local Language is a must.
  • Willingness to work across the assigned cluster.
  • Working Hours 10 am to 7 pm (Monday to Saturday)
  • Gender: Male / Female.
  • Gender: Male / Female.
  • Walk-in: Monday to Saturday.
  • Time: 10am - 5pm.
Marketing Executive

Job Description

We are seeking a Marketing Executive who will be independently handling Hyderabad region and will be reporting to the Hyderabad office. You will be responsible for monthly space sales planning and target administration of print, digital and web media products; corporate magazine sales. The candidate should be experienced in media planning and magazine space selling.

Roles & Responsibilities

  • Scheduling meetings with clients on day-to-day basis
  • Acquiring new clients
  • Daily reportage of field activity
  • Ensure the timely achievement of targets
Manager Sales - Kawatch(Product)

Manager Sales - Kawatch(Product)

Job Id : Oct 19/004

About Us

Lapcom Works Private Limited envisages being India’s best-in-class laptop insurance destination. In the post-warranty market scenario, replete with in comprehensive protection plans, Lapcom believes there is immense potential for providing a broad policy plan that offers a fair, secure and comprehensive coverage to consumers.

About Kawatch

Our flagship brand Kawatch (product) is poised to bring in a well-crafted protection plan for laptops that ensures a safe, secure and standardized maintenance, which is professionally managed by a proficient team of experts.

  • Responsible for Business development and marketing activities of the product Kawatch
  • Plan, develop and implement marketing strategy in line to organizational requirements
  • Present, promote and sell products using solid arguments to existing and prospective customers
  • Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
  • Should be good at costing and estimation of product
  • Plan, monitor and achieve the sales targets - monthly, quarterly and yearly
  • To generate new inquiries from Domestic Market
  • To establish healthy, strong business relationship with customers and achieving the business growth, revenue expansion & market leadership
  • Decide specific Marketing strategies and activities for product to increase business.
  • Ensuring exact implementation of same through proper feedback
  • Formulate marketing strategies by understanding the inline of business
  • Conducting new inquiries, quotations, product management and following up for the purchase order
  • Formulating monthly business plan and their evaluation
  • Explore ways to improve existing products and services, and increase profitability
  • Mentoring & providing guidance to subordinates
  • Manage and control departmental expenditure within the agreed budgets
  • Establish, develop and maintain positive business and customer relationships
  • Expedite the resolution of customer problems and complaints to maximize satisfaction
  • Achieve agreed upon sales targets and outcomes within schedule
  • Coordinate sales effort with team members and other departments
  • Analyze the territory/market’s potential, track sales and status reports
  • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
  • Keep abreast of best practices and promotional trends
  • Continuously improve through feedback

Requirements

  • Familiarity with CRM practices along with ability to build productive business professional relationships
  • Highly motivated and target driven with a proven track record in sales
  • Excellent selling, communication and negotiation skills
  • Prioritizing, time management and organizational skills
  • Ability to create and deliver presentations tailored to the audience needs
  • Relationship management skills and openness to feedback
Manager - Sales

Manager - Sales

Lapcom Works Private Limited envisages being India’s best-in-class laptop insurance destination. In the post-warranty market scenario, replete with incomprehensive protection plans, Lapcom believes there is immense potential for providing a broad policy plan that offers a fair, secure and comprehensive coverage to consumers.

Our flagship brand Kawatch is poised to bring in a well-crafted protection plan for laptops that ensures a safe, secure and standardized maintenance, which is professionally managed by a proficient team of experts.

Job brief

Sales Manager responsibilities include discovering and pursuing new sales prospects from B2B customers by negotiating deals and maintaining their satisfaction. If you have excellent communication skills and feel comfortable reaching out to potential customers (B2B) to demonstrate our services and products through email, phone and in personal.

Qualification & Experience

  • Any graduate with minimum 3 to 4 years of experience in the insurance sector, especially in the offline sales
  • Candidate must have presentation skill
  • Must be good in Vendor Relationship
  • Must have Emphasizing Excellence
  • Convincing/closing skills
  • Candidate must be energetic

Skills

  • Negotiation
  • Prospecting Skills
  • Meeting Sales Goals & targets
  • Creativity, Sales Planning
  • Motivation for Sales
  • Time Management

Job Responsibilities

  • Determine annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results
  • Establish sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products
  • Maintain sales volume, product mix and selling price by keeping current with supply and demand, changing trends, economic indicators and competitors
  • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
  • Contribute to team effort by accomplishing related results as needed
  • Plan to ensure achievement of divisional and personal target, aligning with company sales policies and strategies
  • Manage, develop, coach, control and motivate the sales force to develop their skill to ensure that a high professional standard is achieved and monthly sales target and KPI target are met
  • Ensure targets are delivered through people management, performance review, reward and individual recognition
  • Assess the strengths and weaknesses of the sales team and manage the sales program accordingly
  • Provide on-the-ground support for sales associates as they generate leads and close new deals
  • Meet with customers to discuss their evolving needs and to assess the quality of our company's relationship with them
  • Develop and implement new sales initiatives, strategies and programs to capture key demographics
  • Provide daily report of field sales success and communicate VOC data to superiors
  • Sell to existing and potential direct accounts as well as provide sales support to distribution partners to participate in closing and order or to facilitate and add value to the selling process
  • Continually develop knowledge of the business climate, applications and competition for his/her defined geography and accounts
  • Develop, maintain and execute a territory plan
  • Continually assess current business distribution channels, develop and evaluate their performance and manage conflict ensuring alignment with territory plans
  • Maintain data relative to partners, accounts and activities and will document customer interactions
  • Prepare reporting as needed

Apply Now